INDUSTRIES

Professional services

Professional services firms such as accounting, advertising, insurance, and consulting, require a communications platform that ensures an open, direct line to your business.

Your ability to remain in contact with your clients regardless of time, location, or device will ensure clients return again and again.

Robust call routing

Priority One’s call routing and handling rules ensure you can deliver best-in-class service with confidence. Responsive call routing sends calls directly to any desired location, department, or person. Flexible rules enable clients to reach the right person every time, day or night, and you never miss another important call.

 

Mobile-ready features

Our newly-launched iOS mobile app enables your agents to use their iPad or iPhone to access business contacts, make calls, check voicemail, join conference calls, and more—all on your Priority One phone plan. (Android version coming Spring 2017)

 

 

Call recording

One of our most-loved features is also one of the most simple. You’re one click away from accessing our easy-to-use call recording feature. And the files are available in traditional formats, meaning you won’t need additional software for playback.

Looking for insurance industry-specific information?

Click here!

Standard features include:

  Voicemail to Email
  Call Parking
  Intercom
  Multi-device Presence
  Shared Line Appearance
  Unlimited Hunt Groups
 

  HD Voice
  No Activation Fees
  Push to Talk
  Group Paging
  User-Friendly Web Portal
  Dial by Name Directory

 Unlimited Calling and Faxing
  Unlimited Long Distance
   US-Based Customer Support
  Top-Notch Service
  Multi-Tiered Auto Attendants
  Call Forwarding, Waiting, ID

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